AI ChatBot Development
Design and deploy LLM-powered chatbots tailored to your domain. Add RAG over your data, tool use, and analytics for fast, accurate answers.
- Typical timeline
- 3 to 6 weeks to launch
- Channels
- Web, WhatsApp, Messenger, Slack
- Handover
- To your team, with full context
Assistants that answer correctly, act usefully and know when to hand over.
We build AI chat assistants for websites, WhatsApp, Messenger, Slack and internal tools. They answer from your own knowledge base, take real actions such as booking appointments or checking orders, and pass conversations to your team with full context when a person is needed.
Accuracy comes first. Every assistant is grounded in approved content, limited to what it should discuss and tested against the questions your customers actually ask before it goes live.
Once launched, you see every conversation, the questions it could not answer and the leads it captured, so the assistant improves each week and your team knows exactly what customers want.
- Businesses answering the same customer questions every day
- Clinics, schools and service firms that take bookings by message
- E-commerce brands handling order and delivery queries
- Companies that want to qualify leads around the clock
Everything it takes, in one engagement.
Every part of ai chatbot development handled by one senior team, so nothing falls between suppliers and you always know who owns the result.
Knowledge-grounded answers
The assistant answers from your policies, FAQs, product data and documents, and says so when it does not know.
Multi-channel deployment
One assistant across your website, WhatsApp, Messenger and Slack, with consistent answers everywhere.
Actions and integrations
Bookings, order lookups, lead capture and ticket creation through your calendar, CRM, store or help desk.
Human handover
Sensitive or complex conversations route to the right person, with the full transcript so the customer never repeats themselves.
Brand voice and guardrails
Tone, topics and limits defined with you, plus safety filters that keep the assistant on message.
Analytics and improvement
Dashboards showing conversations, unanswered questions and conversions, reviewed regularly to improve answers.
- Assistant live on your chosen channels
- Knowledge base set up and connected
- Integrations with booking, CRM or store
- Human handover workflow
- Conversation analytics dashboard
- Team training and update guide
Tools we trust in production.
Proven, well-supported technology chosen for your product, not for our habits. Everything here is something we run in production.
- OpenAI
- Anthropic
- LangChain
- Messenger
Slack
Twilio
Node.js
Python
FastAPI
Redis
PostgreSQL
What this does for your business.
Instant answers, any hour
Customers get accurate replies in seconds, including evenings and weekends when your team is offline.
A lighter support load
Routine questions are handled automatically, so your team spends its time on conversations that need a person.
More captured demand
Visitors who would have left with a question become bookings and qualified leads.
From first call to shipped.
A planned, transparent arc with something you can see every week, so you always know exactly where the work stands.
Discovery
Week 1We collect real customer questions, define what the assistant should and should not handle, and choose the channels.
Knowledge and design
Week 2Your content is organised into a knowledge base and the conversation flows, tone and handover rules are agreed.
Build and integrate
Weeks 2 to 4The assistant is built, connected to your systems and tested against a large set of real questions.
Pilot
Week 5A soft launch to a share of traffic or an internal group, with daily review of conversations.
Launch and tune
OngoingFull rollout, then regular reviews of unanswered questions and conversion data to keep improving.
AI & DataA private clinic adds a patient assistant on its website and WhatsApp that answers questions from the clinic's own policies, books appointments into the calendar and passes anything clinical to staff with the full conversation attached.
Talk to us about a project like thisQuestions we hear a lot.
Something else on your mind? Ask Luma in the corner, or reach the team directly.
Ask a questionWe limit it to approved content, test it against hundreds of real questions before launch and configure it to hand over rather than guess when it is unsure.
Explore related services.
Need ai chatbot development done right?
Tell us about your project, we'll come back with a concrete plan and timeline.